Privacy Policy

Privacy Policy

This Privacy Policy outlines how Sphaṭika LONDON uses and protects any information you provide when using this website. Sphaṭika LONDON is committed to ensuring that your privacy is safeguarded. If we ask you to provide certain information that can identify you while using this website, rest assured it will only be used in accordance with this privacy statement. We may update this policy occasionally, and we encourage you to check this page periodically to ensure you are satisfied with any changes.

WHAT WE COLLECT

We may collect the following information:

  • Name
  • Contact information, including email address
  • Demographic information such as postcode, preferences, and interests
  • Other information relevant to customer surveys and/or offers

HOW WE USE YOUR INFORMATION

We require this information to understand your needs and provide you with better service, particularly for the following reasons:

  • Internal record keeping.
  • To improve our products and services.
  • To periodically send promotional emails about new products, special offers, or other information we believe you might find interesting, using the email address you provided.

SECURITY

We are dedicated to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to protect and secure the information we collect online.

HOW WE USE COOKIES

A cookie is a small file that asks for permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or alerts you when you visit a particular site. Cookies enable web applications to respond to you as an individual by tailoring their operations to your needs, likes, and dislikes based on the information gathered about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website to better meet customer needs. We use this information solely for statistical analysis purposes, after which the data is removed from the system.

Overall, cookies help us provide a better website experience by allowing us to monitor which pages are useful to you and which are not. A cookie does not give us access to your computer or any information about you other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually adjust your browser settings to decline cookies if you prefer. This may prevent you from fully utilizing the website.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you use these links to leave our site, please note that we do not control these other websites. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites. These sites are not governed by this privacy statement. We recommend exercising caution and reviewing the privacy statement applicable to the website in question.

CONTROLLING YOUR PERSONAL INFORMATION

You can choose to restrict the collection or use of your personal information in the following ways:

  • When filling out a form on the website, look for the box you can check to indicate that you do not want the information used for direct marketing purposes.
  • If you have previously agreed to our use of your personal information for direct marketing purposes, you can change your mind at any time by writing to or emailing us at help@sphatikalondon.com.

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties that we think you might find interesting if you indicate that you wish to receive such information.

You may request details of the personal information we hold about you under the Data Protection Act 1998. A small fee may be applicable. To obtain a copy of the information we hold on you, please write to help@sphatikalondon.com.

If you believe that any information we hold about you is incorrect or incomplete, please notify us as soon as possible at the above address. We will promptly correct any information found to be incorrect.